OLX Mall wants your voice to be heard! The OLX Mall Community provides various features for engaging other users and sharing authentic feedback about products and services - positive or negative. These Community Guidelines help you use Community features, including Customer Reviews, Customer Questions & Answers, OLX Mall Follow, Profile pages, Style Check, Digital and Device Forums, Registries and Lists.
We take the integrity of the Community seriously. We encourage anyone who suspects that content manipulation is taking place or that our Guidelines are being violated in any way to notify us. We investigate concerns thoroughly and take any appropriate actions.
To contribute to Customer features for example, Customer Reviews, you must place an order at www.mall.olx.com.pk and the same should be delivered successfully; thus, the purchase is verified. You do not need to meet this requirement to read content posted by other contributors.
2. Be Helpful and Relevant:
Content you submit should be relevant and based on your own honest opinions and experience.
- Customer Reviews should be about the product.
- Comments on a product's value and sentiment for the manufacturer or price are allowed in Customer Reviews. Example: "For XYZ, this blender has outperformed my expectations."
- Other uses of pricing, product availability, or alternate ordering options should not be shared in Customer Reviews. Example: "Found this here for XYZ less than my local store".
3. Sexual Content:
Some products containing sexual content and sensuality products are permitted to be sold on OLX Mall, and we encourage users to express their opinions about those products. Some sexual content such as nudity and sexually explicit images or descriptions is restricted because audiences may be sensitive to that content.
Additional Guidelines for Customer Reviews:
The following guidelines apply to Customer Reviews in addition to the other guidelines given above:
- If your review is removed or rejected because it does not comply with our guidelines concerning promotional content, you may not resubmit a review on the same product, even if the resubmitted review includes different content.
- Reviews may only include URLs or links to the products sold on OLX Mall.
- We may restrict the ability to submit a review when we detect unusual reviewing behavior, or to maintain the best possible shopping experience.
- You may not manipulate the OLX Mall Verified Purchase badge, such as by offering special pricing to reviewers or reimbursing reviewers.
For further assistance, you may call our helpline 042-111 111 000 or connect to us via Live Chat.