The order cancellation is only possible if the order is not processed yet, you may get it cancelled by calling over helpline or contacting us through web chat only if it's not shipped.
Please note that it is mandatory to contact us with same Credentials which you use while placing an order.
Once the order is shipped, you will not be able to cancel it.
For further assistance, you may call our helpline 042-111 111 000 or connect to us via Live Chat.